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| About Us The Bedroom Centre are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: The Bedroom Centre Trinity House City Walls Road St.Martins Gate Worcester WR1 2DT United Kingdom Phone: 01905 729077 Fax: 01905 745586 Email: sales [at] the-bedroom-centre [dot] co [dot] uk 902567922 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept the major UK credit and debit cards for payment with the exception of American Express. We can only accept orders for delivery within the UK Mainland (England, Scotland & Wales). When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling HEADBOARDS All Monday to Friday Deliveries of Headboards are free of charge within the UK mainland , England, Scotland and Wales and will be by Courier with the following exceptions: Grampians & Scottish Highlands, Offshore Scotland, Northern Ireland, Channel Islands, Isle of Man, Eire: Deliveries can be arranged for these areas for which there would be an additional cost dependant on area. Saturday deliveries can be arranged but again an additional charge of approximately £25 will be necessary. BEDS & MATTRESSES All Monday to Friday Deliveries of Double & larger Beds & Mattresses are free of charge within the UK mainland , England, Scotland and Wales and will be by Courier with the following exceptions: Grampians & Scottish Highlands, Offshore Scotland, Northern Ireland, Channel Islands, Isle of Man, Eire: Deliveries can be arranged for these areas for which there would be an additional cost dependant on area. Saturday deliveries can be arranged but again an additional charge of approximately £25 will be necessary. All Monday to Friday Deliveries of some Single Beds & Mattresses are subject to a charge of £25 (automatically included in the cost) within the UK mainland , England, Scotland and Wales and will be by Courier with the following exceptions: Grampians & Scottish Highlands, Offshore Scotland, Northern Ireland, Channel Islands, Isle of Man, Eire: Deliveries can be arranged for these areas for which there would be an additional cost dependant on area. Saturday deliveries can be arranged but again an additional charge of approximately £25 will be necessary. |
| Delivery Schedule We aim to dispatch as soon as possible, however please allow up to 5 to 7 working days for your goods, For out of stock products we aim to deliver in 7 to 10 days, You will be notified by email if there is a delay, and kept updated of any further delays to a maximum of 28 days, Please note that a signature will be required upon delivery, The Bedroom Centre cannot accept responsibility for loss or damage of goods left unsigned for at your request. Failed or Refused deliveries: Where a delivery has been attempted on more than one occasion and failed and then the goods returned to The Bedroom Centre, the cost of the attempted deliveries, return postage and administration fee of 2,5% of the invoice total will be deducted from any refunds available, Where a delivery has been refused and returned to The Bedroom Centre ( except damaged or faulty goods ) the cost of the attempted deliveries, return postage and administration fee of 2,5% of the invoice total will be deducted from any refunds available, |
| Tax Charges For orders made from the UK 15% VAT is added. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01905 729077 (International +44 01905 729077) or fax us on 01905 745586 or write to us at Trinity House City Walls Road St.Martins Gate Worcester WR1 2DT United Kingdom |
| Privacy Policy The Bedroom Centre The Bedroom Centre do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm RETURNS If, for any reason, the item needs to be returned, except where the item is faulty, you will be required to arrange and pay for the return of the products to us. We can arrange to collect the products from you, but the cost of this will be charged to you and will be deducted from any refund to you. REFUNDS To receive a refund please return your goods to us within 14 days from date of delivery, Please enclose a copy of your original order, When returning items you are strongly recommended to obtain proof of posting, We cannot accept liability for goods lost or damaged in transit, Please note that the original postage and the return postage will not be refunded, Please allow 30 days for your refund, Should you be sent a faulty item we will of course reimburse you fully. YOUR RIGHT TO CANCEL You may normally cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. DAMAGED GOODS If you receive goods that you suspect have been damaged in transit please sign "unchecked upon delivery" and notify The Bedroom Centre within 24hours, We ask that you photograph all damaged items immediately and forward these images to us via your order confirmation email within 48 hours, If you are only the recipient please call 01905 729077 for a return email address, To facilitate carrier claims you must comply to the time restrictions listed above, The Bedroom Centre cannot accept responsibility for goods damaged in transit after such time has passed and your claim will be void, |